Updating Email Encryption and Signing Certificates

To add or change your email address and request new or updated Email Encryption and Signing Certificates:

  1. On the “Home” page, click Change CAC Email.

Note: If you have more than one CAC (i.e., Civil Service and Reserve), multiple CAC information boxes will display. Click the action in the box associated with the CAC that you want to update.

  1. Click Proceed to continue updating the email address associated with your CAC.

  2. Enter your new email address in the provided text box.

  3. Confirm your email address.

  4. You have the option to check Add PCC on UPN. Selecting this option will modify your User Principal Name (UPN) to add a Personnel Category Code (PCC) to your email signature certificate. This option should be used if you have multiple CACs.

  5. Click Next.

  6. Click Yes to continue. The progress of your task is displayed.

  7. Once IDCO has completed processing, the screen will notify you of successful completion. Click Home to perform additional tasks or log off the application.