News and Alerts
December 10th, 2015 11:24 a.m. Pacific Time - Multiple Record Request Processing DelaysHigher than usual SCRA website usage combined with server problems at DMDC have resulted in Multiple Record Request files uploaded to SCRA taking longer than usual to process. The delay affects all files uploaded to SCRA since Tuesday, December 8th. Files uploaded on Tuesday should complete processing sometime today or early tomorrow. Files uploaded Wednesday should complete processing sometime during the weekend. Files uploaded today or Friday will likely not be completed before Monday. We apologize for any inconvenience this may cause.
Welcome to SCRA
SCRA is a program that provides certain protections from civil actions against servicemembers who are called to Active Duty. It restricts or limits actions against these personnel in the areas of financial management, such as rental agreements, security deposits, evictions, installment contracts, credit card interest rates, mortgages, civil judicial proceedings, income tax payments, and more. From this site:
Users may submit a Single Record Request to obtain a report certifying Title 10 active duty status for provisions under SCRA. This report is also called a Certificate. No account is required to use the Single Record Request.
Users may also request Multiple Record Requests of multiple individuals (or multiple dates for a single individual) to determine Title 10 active duty status for provisions under SCRA. An account is required to use the Multiple Record Request. These users will be able to:
- Create and manage an account in order to retrieve information
- Upload 'Request' files for Multiple Record Requests
- Download 'Result' file(s)
- Download Certificates for Multiple Record Request(s)